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Important Information re: Appointments at BMC


At Covid-19 Orange Alert -  all of  our usual services are available.  You can book either a face to face appointment at the medical centre or a phone consultation.

Please note that usual charges apply for both face to face and phone consultations.

Please do not come into the Medical Centre without an appointment.   We need to screen all patients.   Phone us first.

If you or anyone accompanying you to the Medical Centre feels unwell with any Covid symptoms, do not come into the Medical Centre. Phone us for advice - 03 3323069

Symptoms may include;

  • a new or worsening cough
  • fever (at least 38C)
  • shortness of breath
  • a sore throat
  • sneezing and runny nose
  • temporary loss of smell.

When you enter the Medical Centre, sign in with the Covid Tracer App or manually at reception.

Patients 12 and over must wear a mask and use hand sanitiser when you arrive and when you leave.

If you are MASK EXEMPT please let us know when you book your appointment. 

Social distancing rules of two meters must be observed, so we ask all patients to wait in their cars until close to their appointment time.

If you need a support person, only bring one person with you.  

If you make an Online appointment, make sure you have no  Covid symptoms.  

Phone  Consultations  with your doctor.

Book online or phone us directly if you wish to book a Phone  Consultation (03 3323069). Usual consultation fees apply.

If booking an online Phone appointment - annotate the reason for appointment box - that it is a "Phone Appointment"

Your doctor will phone you as close to the appointment time as possible.  If you have changed your phone number please let us know prior to the appointment time.

Not all appointments are suitable for  Phone Appointments and they should not be booked if you think your problem requires a physical examination.

If you are not sure, phone us to  discuss options with you. 03 332 3069

Do not book online appointments if it is an emergency dial 111

See our Fees Page for charges and bank account details.  

We will text payment details following  Phone Appointments and payments can be made online.

Respiratory Clinic

We are continuing to run our car park Respiratory Clinic  at the Medical Centre and will see patients with respiratory problems in this clinic.

Unfortunately this may not be your usual doctor.

Patients who have respiratory problems will be asked to wait in their car and to phone us when they have arrived for their appointment.

Arrive at the time of your appointment and park behind the building in the designated area.

Patients in this clinic will not wait in the waiting room or pay at reception. 

All payments will be online and we will text account details to you following your consultation. 

There is no charge if you have a Covid-19 swab if you have respiratory symptoms.

Charges apply for Covid-19 Swabs if they are required for travel.  

If you need advice about Covid-19, phone Healthline on 0800 358 5453