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Important Information re: Appointments at BMC

Appointments 

Please do not come to the Medical Centre without an appointment. We need to screen all patients for Covid symptoms. Phone us first. You have the option to book either a Face to Face appointment at the Medical Centre or a Phone appointment. Not all appointments are suitable for Phone appointments . i.e.  if you require a physical examination  you will need to book a Face to Face appointment. Please note that usual charges apply for both Face to Face and Phone appointments.  We will text payment details to you following  your  Phone appointment and payments can be made online.

See our Fees Page for charges and bank account details.    

When you arrive for your appointment wait in your car until the time of your appointment.  . 

Vulnerable Patients - if you identify as more vulnerable and would prefer to wait in your car, then please let reception know. We will phone you when we are ready to see you. 

Patients aged 12 and over must wear a mask inside the Medical Centre as per MOH Red and Orange  traffic light settings when visiting a healthcare service.

Let us know before you arrive if you are mask exempt.  We will ask you to wait in your car until the doctor is ready to see you. 

IIf you or anyone accompanying you to the Medical Centre feels unwell with any Covid symptoms, do not come into the Medical Centre. Phone us for advice - 03 3323069, we will book you into our separate Respiratory Clinic at the Medical Centre.  Symptoms may include;

  • shortness of breath
  • a sore throat
  • sneezing and runny nose
  • temporary loss of smell.
  • fever (at least 38C)
  • a new or worsening cough

Respiratory Clinic -

We are continuing to run our car park Respiratory Clinic behind the Medical Centre and will see patients with respiratory problems in this clinic.  Unfortunately this may not be your usual doctor.  Patients who have respiratory problems will be asked to wait in their car and to phone us when they have arrived for their appointment.  Arrive at the time of your appointment and park behind the building in the designated area.  We will try to see you as close to your appointment time as possible but do not arrive early to avoid waiting in hot cars.  Patients in this clinic will not wait in the waiting room. All payments will be online and we will text account details to you following your consultation. There is no charge if you have Covid-19. Standard consultation charges apply otherwise. 

If you need advice about Covid-19, phone Healthline on 0800 358 5453