Important Information re Appointments at BMC

To protect our vulnerable patients and our staff, we are having to change the way we work for a few weeks.

Do NOT come into the Medical Centre unless you have rung us first - 03 3323069

No patients are allowed into the practice unless they have been screened by staff first.

To keep you and your family protected due to COVID-19 you are not able to book a normal face to face appointment.

If you have a prebooked appointment, we will phone you on the day of your appointment to rebook.

We are offering Virtual Online appointments for some consultations with your doctor or Phone Consultations.

Virtual Consultations are not suitable for all consultations.

If it is an emergency i.e. you are having chest pains or are short of breath, do not book a Virtual consultation - ring us directly or ring 111.

See information on our Patient Portal for further information on Virtual Consultations.

Alternatively you can ring us on 03 3323069 to make an appointment for a Phone Consultation with your doctor.

Please note that usual fees will apply to either a Virtual Online appointment or a Phone Consultation.

See our Fees Page for charges. Payments can be made online. Our bank account details are on the Fees Page.

Virtual Consultations are not available for casual or unenrolled patients.

We may still see patients who need a physical examination, but all appointments will be screened by a nurse or GP first on the phone.

All non-urgent clinics will be rescheduled for a later time, with the exception of our Child Health Clinic and Flu Clinics which will continue.

Patients with appointments will be asked to wait in their car until the time of their appointment.

We will text you when we are ready for you.

If you have had a vaccination we will ask you to wait in your car for 20 minutes in the car park.

Our Saturday drop in clinic is currently closed.

Flu Vaccines;  there is currently a very limited supply of flu vaccines. We are ringing our patients who are over 65 and patients who are in the eligible group for appointments first.  Other flu vaccinations can be done after the 13th of April.  Due to the situation with Covid-19 we are giving our flu vaccines in our carpark.

Alternatively flu vaccinations can be done at some pharmarcies.

We realise that this is a very stressful situation for both yourselves and for our staff who are in the front line and need our support just now.

As this information is expected to change over the next few weeks, please check our website regularly.